FAQs

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2-4 business days production time for your order to ship out, average shipping times are 3-5 Domestic, and 15-21 days International.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at nummspray@gmail.com.

I am not in love with my order, can it be returned? What if there is an issue?

All purchases from our online store and all submissions of deposits of any kind are non refundable and non transferable.All Sales are final.

 If the product is defective or damaged we will give you 7 postal days to send it back to us for an even exchange. You must ship it back at your own expense, once we have received the product we will ship the exact same order out to you in the amount of your original purchase. Please Include your full name, address, and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.


I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email nummspray@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. 

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. 

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email nummspray@gmail.com. and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.